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FAQ

Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions at Tectxon. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at [email protected]

 

We are into this waterproofing industry from past 10 years, and our count is still going on. It’s a family business, and now we have taken up this into extremely next level with all our faithful customer’s support.

As we have a well-experienced team, we will examine the leakage and notify the exact cause depending upon the area and place from where the leakage occurs. If our customer gives us the permission to show we will even show the exact place (this process may need to break some part of the walls or tiles to show the leakage)

The duration of the service totally depends upon the work and the service you choose. The big the damage is, the extended the term it will be. But, we will complete the work within the time lapse provided to you at the beginning of the contract.

It is the estimated amount which is mentioned in the quotation. The prices may vary depending upon the client requirements and needs. One’s a meeting is fixed with the client we will clarify everything regarding the amount.

Yes, The amount is sent in the form of Quotation ones we check the damaged area and the services our client choose we will provide our quotation before confirming. All the details regarding our work will be discussed prior to the confirmation and start of the work.

There is no money deposit in advance before we start the work. We take 50% of the amount on the day of starting the work and another half at the completion day. After your satisfactory word.

No, we will complete the work with the budget. Until and unless client says any extra works there is no need of paying any extra payment for the service we committed for.

We are providing 2 years of warranty to all the services listed on the website without any restrictions. This warranty applies from the starting day of the work till 2 years.

We provide warranty only to the work we have done but not to other areas. Only the part of the service which has been chosen by the client will be added in the warrant but not all the services.

It takes at least 48 hours to come and check the leakage. Ones everything is finalized we start our business. Starting date of the work purely depends upon the client’s convenience along with our timings and commitment days.

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